Privacy Policy

Capital Mortgage
Effective Date: 4-22-2026

1. Information We Collect

Personal Information:

  • Name, email address, phone number, physical address
  • Payment information for purchases or quotes
  • Opt-in records and timestamps (SMS, email, etc.)

Non-Personal Information:

  • IP address, browser type, device info
  • Website usage patterns and analytics
  • Cookies and similar technologies

Customer Communication:

  • Records of inquiries and service requests
  • Appointment details and preferences
  • Service history and feedback

2. How We Use Your Information

  • Providing and improving our services
  • Processing transactions and payments
  • Communicating about inquiries, appointments, and promotions
  • Enhancing website functionality and security
  • Maintaining records of communication preferences

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent

You will only receive messages if you have explicitly opted in. We maintain timestamped records and comply with TCPA laws.

Opt-Out Instructions

Reply "STOP" at any time. We process all opt-out requests within 24 hours.

Message Frequency

Frequency varies based on interactions. No promotional content is sent without specific consent.

Help & Support

Reply "HELP" for assistance or contact us via our official support channels.

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

  • Service Providers: Third-party vendors assisting in operations (payment processing, scheduling, SMS delivery).
  • Legal Compliance: If required by law or to protect our rights.
  • Business Transfers: In case of mergers or acquisitions.

Note: The above categories exclude text messaging originator opt-in data and consent.

5. Data Security

We implement industry-standard security measures, including:

  • Data encryption at rest and in transit
  • Secure access controls
  • Regular security assessments
  • Employee data protection training
  • Secure backup systems
  • Breach notification protocols

6. Cookies

We use cookies to analyze traffic, remember preferences, and improve user experience. You may control cookies via your browser settings.

7. Your Rights

You have the right to access, update, or delete your personal info, opt-out of communications, or withdraw consent at any time.

10. Contact Us

Capital Mortgage

Phone: [Insert Phone Number]

Email: [Insert Email Address]

Website: [Insert Website URL]

By using our website and services, you consent to this Privacy Policy.